What owners tell usWhat is really going onWhat we do about it
We lost access to our profile.
A former employee or old agency set it up, and now nobody can edit anything. Wrong details stay up for months.
We guide you through Google’s request-access process and verification. You stay the owner.
Our name, hours or phone are wrong.
Customers call an old number, show up when you are closed, or cannot tell if it is really your business.
We correct your name, categories, hours, phone and website, and match them on Apple Maps, Bing, Yelp and Facebook.
Competitors show up first on Maps.
Google ranks what it can understand. Missing categories, services and photos let other businesses get the calls.
We fill in categories, services, photos and posts, so Google has everything it needs to show you.
Reviews come in slowly and go unanswered.
Without an easy review link and timely replies, new customers pick the business that looks more active.
A review link and QR code, reply templates in your voice, and a review request kit in the Complete package.